Privacy Policy
SK Appliance Repair
Effective Date: February 3, 2026
SK Appliance Repair (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information of our customers and website visitors. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or contact us for services.
1. Information We Collect
We may collect the following types of personal information when you visit our website, contact us, or request services:
Full name
Phone number
Email address
Service address
Information related to your service request
Any information you voluntarily provide via contact forms, phone calls, text messages, or emails
Phone calls may be recorded or monitored for quality assurance and training purposes.
We may also automatically collect limited technical information such as IP address, browser type, and basic website usage data for analytics and website performance purposes.
2. How We Use Your Information
We use the collected information to:
Schedule and provide appliance repair services
Communicate with you regarding appointments, estimates, and service updates
Respond to inquiries and customer support requests
Improve our services and website functionality
Comply with legal and regulatory requirements
3. Sharing of Information
We do not sell or share your personal information for advertising or marketing purposes.
We may share your information only with trusted third parties when necessary to operate our business, such as:
Customer relationship management (CRM) systems (e.g., scheduling and dispatch software)
Payment processors
Email, phone, or SMS communication providers
These third parties are required to keep your information confidential and use it only for service-related purposes.
4. Cookies and Analytics
Our website may use cookies or similar technologies to improve user experience and analyze website traffic. You may disable cookies through your browser settings if you prefer.
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure.
6. Your Privacy Rights (California Residents)
California residents may have rights under applicable privacy laws, including the right to request access to or deletion of their personal information.
We do not sell personal information as defined by the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).
To make a privacy-related request, please contact us using the information below.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
8. Contact Information
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
SK Appliance Repair LLC
Sacramento, CA
Phone: +1 (916) 999-9771
Email: norcali.service@gmail.com
